πŸ—ΊοΈ Trek Together Support

Walk anywhere in the world with your family β€” one real step at a time.

Need help? Contact us:
πŸ“§ Email: dbennett3875@gmail.com
We typically respond within 1–2 business days.

Frequently Asked Questions

How does Trek Together track my miles?

On iOS, Trek Together reads the total distance of your walks, hikes, and runs from Apple Health (with your permission). You can also log miles manually on any journey.

How do I invite family or friends to a journey?

Open a journey, tap Invite, and share the invite link. Anyone with the link can join your journey.

How do I manage or cancel my subscription?

Trek Together is available with an auto-renewing subscription ($4.99/month). To manage or cancel, open iOS Settings β†’ your name β†’ Subscriptions β†’ Trek Together. Your subscription auto-renews unless cancelled at least 24 hours before the end of the current billing period.

How do I restore a purchase on a new device?

Sign in to the app and tap Restore Purchases on the subscription screen. Make sure you're signed in with the same Apple ID used for the original purchase.

How do I delete my account and data?

In the app, go to Profile β†’ Delete Account. This permanently deletes your account and all associated data. You can also email us and we'll delete it for you.

Apple Health isn't syncing β€” what do I do?

Check that Trek Together has permission to read workouts: iOS Settings β†’ Privacy & Security β†’ Health β†’ Trek Together. Then open the app and pull to refresh your journey.

Legal

Privacy Policy Β· Terms of Use (EULA)